Our Services

We can provide everything your business needs, from setting up basic frameworks and templates and guiding you through potentially complicated people processes or issues, to finding creative ways to bring your goals, vision and values to life.

Whether you prefer to work by phone, email, Zoom, Slack or have us come to your office we have the flexibility to work in a way that suits you. 

No issue is too big or too small but here’s an idea of the things we can help you with: 

RECRUITMENT

Recruiting in the early years of a business can be daunting and getting recruitment right has a huge impact on the success of your company and saves you the time and heartache of making costly mistakes. 

We can help you with job descriptions, advertisements, shortlisting, interviewing, etc; giving you confidence in the process and making sure you recruit a superstar.

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DOCUMENTATION

Contracts/Letter Templates

Contracts / Policies / Handbooks

You may be worried that your contracts and handbook are out of date or you that you are putting your business at risk because you don’t have any policies in place. Either way, we will ensure you have all the documents you need, bespoke to your business, and that you fully understand every element of what is included and why. 

It will set the right tone for your staff, instil confidence, build trust and provide a framework for you to manage key issues long term.

PEOPLE MANAGEMENT

Performance Management

Not everyone can be good at everything but sometimes the hardest aspect of managing poor performance is having the confidence and skill to discuss it with the staff member. We can help you find ways to use the probationary period more effectively, plan and manage those difficult conversations, turn poor performance around or deal with the consequences if the performance doesn’t improve. And if you have some great members of staff who are performing at the top of their game, even better! We can help you ensure their performance is recognised and that they continue to feel motivated and engaged.

Absence Management

Whether you want to track holidays or sickness more effectively or understand how to manage upcoming maternity, paternity or shared parental leave within the law, we can provide the solutions and the information. If you are starting to worry about how much time someone is taking off sick, chances are the issue won’t improve on its own and if you leave it too long it could become a much more costly and time-consuming problem, so talk it through with us and let us help you nip it in the bud.

Disciplinaries / Grievances

Do you need to respond to a complaint, investigate an allegation or instigate a formal process? We have extensive experience in all manner of disciplinaries and grievances (you wouldn’t believe some of the things we’ve seen – not that we’d tell you!). Not all people-related issues have to, or should, go down a formal, drawn-out and expensive process; often they can be managed more quickly and effectively through a more relaxed, personal approach and simple conversation. This can be led by you with our advice and guidance or we can manage these conversations on your behalf. Either way, we’ll take the stress away from you.

REWARD & RECOGNITION

Employee Benefits

If you are looking to introduce a benefit system or recognition scheme to drive individual performance and business results, or you want to look at your annual review and bonus scheme, we can help you design and implement the right solution.

Employee Engagement

Everyone knows happy staff make for productive staff but what does that mean and how can you make sure your staff are engaged? Maybe you want to consider staff surveys or exit interviews to gain some insight? By really getting to know your business and your employees we can help you find new and interesting ways to make sure they love coming in to work and that they have great things to say about the company!

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TRAINING & DEVELOPMENT

Staff / Manager Training

Managers often end up as managers because they are great at their jobs. But they don’t often get any training in what is essentially one of the most complex skills to master. We provide informal bite-size training sessions or one to one guidance on everything from Appraisals to Absence Management, and from Difficult Conversations to Recruitment. 

Coaching / Mentoring

Whether an individual requires coaching or mentoring, we can provide a balance of both to ensure the greatest success.

REDUNDANCY / RESTRUCTURING

In this ever-changing world redundancies and restructures have unfortunately become par for the course. With good planning and care, these processes can be handled effectively and with sensitivity whilst still achieving the business aims. We can review how work is divided across departments and the effectiveness of the current structure; as well as manage any changes to roles and resulting redundancies.

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PROJECT MANAGEMENT

You may want to overhaul your recruitment process, introduce a new system or audit your HR needs. Maybe you are concerned about losing good employees or sickness levels are increasing across the business or you don’t know how to manage new joiners. Whatever concern or project you have in mind talk us through it and we can go through the options and cost.

Get In Touch

07939 622278

01423 441226

Based in Harrogate, North Yorkshire but we work with companies all over the UK

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